In this article to follow, get ready to meet Moon Bingo, a professional bingo site with a few years of expertise in the gaming scene and an unquenched desire to unite players from all over the world. The platform has two versions, a full site and a mobile app, which makes it easy for users to access their favourite stuff from any location. The games are provided by a known supplier and are synonymous with quality. The main idea of our Moon Bingo reviews is to break down the site into features, assessing them along the way. Continue to read to get as much info as you can about the operator’s services and products. Hopefully, this will get you to make a right choice about using or not the web portal.
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* 18+; T&C’s apply.
Moon Bingo’s Game Selection and Software
Landing on Moon Bingo, you get top nice collection of bingo games and slots. When it comes to the bingo repertoire, you can choose from 75-ball and 90-ball bingo, that is the most popular of all. There are guaranteed jackpot games, progressive jackpots, and chat rooms. A free bingo room is also available. It caters for newbies, but it is also available for funded players and VIPs. All these sections can be accessed via Moon Bingo mobile, so the fun doesn’t have to stop when you leave your computer’s side. Generally speaking, there are plenty of chances to get a share of the daily jackpots, and if you are a newbie, you can even play bingo for free three consecutive days. But we will get to this later. Not only that but you can become a part of the friendly community and learn from other users’ experiences, chitchat and make friends.
As far slots are concerned, there are more than 350 picks with demo versions in case you want to test a game before putting in real money. To get an idea of the diversity, here are some titles: Irish Luck, Cleopatra, Jack and the Beanstalk, Lucky Irish, Unicorn Bliss, Pets, Little Red Riding Hood.
It is worth noting that the games on this site are supplied by Brigend Limited and Dragonfish which are sister sites, belonging to the same company, Cassava Enterprises. That translates into captivating and vibrant graphics (especially for slots), fast loading times, lots of fun and good return-to-player percentages. However, keep in mind that if you have accounts with other bingo sites of the same company, you will be facing the same repertoire of games and that might get boring at times.
The mobile version of Moon Bingo is easily accessible. All you have to do is type the address into your browser and wait for it to load. On that note, it will load quickly because it was designed to be user-friendly. It has a pretty layout and employs the same colours as the full site. The icons and menus are accessible, wide enough to tap with your fingers and get wherever you want to get to. For the most part, it works smoothly.
The good news is that along with a mobile site there is also a Moon Bingo mobile application. It runs on iOS, giving you the same amounts of joy from using the desktop version. What you should do to obtain the app is head to the App store of iOS and download the file from there. The operator states there is an app for Android as well; however, no download link is present.
Bonuses and Promotions
The first thing you see when you load the Moon Bingo website is a few banners with the latest offers which are at the very centre of the page. By placing a huge focus on the giveaways, the operator makes a promise that they are worth trying out. But does it keep that promise? Check it out.
- ★ Welcome bonus
On joining the site, you can get your hands on up to £100 by depositing as little as £10. As soon as you add funds to your account, anywhere between £10 and £100, you will receive a 200% match-up bonus to use on bingo plus 20 free spins per day for 5 consecutive days.
The spins can be used on Enchanted Prince, Irish Luck, Fluffy Favourites, Unicorn Bliss and Twinkle. To claim your bonuses in the following five days, log in to your account every day. Each set of free spins is valid for 24 hours, so if you want to make good use of them, don’t wait until the end.
- ★ Freaky FortunesEvery evening at 10 pm sharp, get ready to face your fears by entering into the scariest of rooms. Play your way to up to £1,000. The game is called Freaky Fortunes and is open every day. Cards cost £2, and you are allowed to buy up to 96 cards. The full terms and conditions are provided on the promotional page.
- ★ Free for NewbiesMoon Bingo has created a special room for novice members. It provides two days worth of fun. Go enter it when you register on the site and get free access to 90-ball bingo the first couple of days after you become a member. There is a jackpot which amounts to 500 coins that can be redeemed for cash. Winnings can be withdrawn. So, not only will you be trying out the games, but you can actually win stuff. Note that each set of 1000 coins can be redeemed for £1.
- ★ Diamond ClubThe special VIP club which can be accessed by invitation only treats you to bonus cash, special VIP games, lifetime cashback and what not. Go up the tiers, Ruby, Sapphire, Emerald, until you obtain a Diamond status. All levels come packed with different prizes. It goes without saying that the last level brings the biggest benefits.
- ★ Other giveawaysA few other promotions are listed on the promotional page, including a prize wheel that you can spin after you meet certain requirements. There are 12 inspiring prizes waiting to be grabbed, but you can walk away only with one. To get your chance to spin the wheel, you need to have spent £500 on games. Fill the progress bar up as you play your favourite games and enjoy fantastic rewards. Another bonus worth exploring is Racing Sweets where the jackpots vary and you can fast-pace your games. Stick around on the promotional page for more bonuses.
Deposits and Withdrawals at Moon Bingo
Moon Bingo accepts a few banking options, which are the most common payment systems used nowadays. There are online wallets, debit and credit cards, and wire transfers. Deposits can be made with:
Neteller (an online wallet) – it requires that users open an account on the official website and provide their financial details; from then on payments are easy as a walk in the park, with just a few clicks you can transfer money from your Neteller account to a merchant like Moon Bingo
Paysafecard (a voucher) – you have to buy a prepaid card from the store (check out your local shops) and find the PIN code printed on it (it normally contains 16 digits); use that code to make a payment
Entropay(a card) – a virtual disposable card belonging to VISA that serves to make monetary transactions faster and more secure
Debit and credit cards (Visa, Maestro, MasterCard) – standard bank cards with numbers and CVV codes on either side; they are issued by ban providers, so ask yours for a card if you don’t own one already
PayPal (an online wallet) – it requires that you register on its website providing your financial details; it is pretty much the same as using Neteller
Wire transfers – electronic transfers which happen faster than bank transfers; you need to give your bank instructions, i.e. provide the recipient’s bank account and any additional details as necessary; you may also need to use services like Money Gram and Western Union
Cheques – electronic or paper cheque, it provides users the opportunity to send money to other people or businesses safely
Cashing in is processed immediately. You can add funds to your account in two ways, from the “My Account” page and from the game lobby.
Withdrawals can be made using: Debit and credit cards, Wire transfers, Cheques, PayPal, Neteller
When it comes to cashing out, it takes up to a few days. The operator usually handles the statements within 48 hours, then the withdrawal method you’ve chosen takes it from there.
In the last section of our Moon Bingo reviews is where we tell you how to contact the staff when an issue emerges, or you just want to leave your feedback. There is a “Help” button on the primary menu. It is easy to spot, which is a good thing. Clicking on it will take you to a page with FAQ and information about crucial stuff. Familiarizing yourself with it is the first thing you should do when joining the site because it will help you find your way around.
Then again, if you still have questions after going through the section, you can get in touch with the customer care staff via three ways. To begin with, there is an online email form. Fill it out with your name and message, select a subject and hit “Submit”. You will get a reply within 48 hours.
Second, you can chat with an assistant from the team in real time. Go to the game lobby and find the chat icon, then click on it to begin a conversation. An operator will get back to you within a minute.
Calls are also accepted. If you are calling from the UK, use the toll-free 0808-238-9836. If not, stick with this number: +44-203-713-9046. The feature is open from 9 am to 1 am on a daily basis.
Additionally, there is a VIP hotline dedicated to VIP members. It is open from 8:30 am to 5:00 pm each Sundays through Thursdays. This is the number to call 0800–680–0638.